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This store has earned the following certifications.
Glazes by Penguin Pottery - Made in the USA and Designed for Safety
Expertly Crafted in the USA Our glazes are meticulously crafted by experienced potters in the USA.
Lead-Free and Non-Toxic Our glazes are lead-free, non-toxic, and safe for food use once properly fired and tested.
Mid-Fire Glazes Offering a wide range of colors, our mid-fire glazes introduce unique tonalities and effects not available with low-fire glazes. Fired at cone 5 or 6 in a kiln, they complement a variety of pottery projects.
Preparation and Mixing Sometimes, glaze contents may settle. Simply mix thoroughly for at least 1-2 minutes to ensure a smooth application.
Firing Requirements Pottery glazes require firing in a kiln at the correct temperature. Never use a kitchen oven. Ensure your kiln is calibrated to the target cone temperature. Proper firing is essential for optimal results.
Temperature Classification Ceramic glazes are categorized by temperature: low-fire, mid-fire, and high-fire. Over-firing or under-firing can damage your piece and the kiln. Ensure your clay body and kiln conditions are appropriate for your glaze.
Variable Results Glaze outcomes can vary based on several factors, including firing temperature, clay body type, kiln heating speed, and firing atmosphere. Test before applying to achieve the best results.
Application Methods Apply glazes either by dipping or brushing. Our glazes are ready to use with a brush. For dipping, we recommend adding a dispersing agent like Darvan for optimal dispersion.
Lifetime Warranty All Penguin Pottery products come with a lifetime warranty. Should any issues arise, we will refund or replace your product, no questions asked. Visit our warranty & support section for more details.
Our glazes not only add stunning color and texture to your pottery but also ensure your creations are safe and beautiful.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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